TeamViewer for desktop sharing
TeamViewer is our solution for quick and easy desktop sharing: we can remotely control your computer to provide you with online support, you can show us your presentation, or simply transfer data directly – all without having to worry about firewalls, IP addresses or NAT.
Dataplot Quick Support
QuickSupport is a very compact client module that requires no installation and no administrator rights on your computer – ideal for ad-hoc support
Quicksupport Deutsch (PC/Mac)
Quicksupport Englisch (PC/Mac)
Here’s how it works
- Download TeamViewer Quicksupport
- Launch TeamViewer Quicksupport
- Please provide us with the TeamViewer ID and password shown on the screen, either by telephone or by email, when asked to do so by
- Please confirm that we are permitted to access your computer
- That’s it – you can end the call at any time
Safety instructions
Security and data protection have always been a top priority at TeamViewer. Particularly when using the service over the internet, it is vital that you ensure your data does not fall into the wrong hands.
Quality mark
TeamViewer has been awarded the five-star quality seal (the highest rating) by the Federal Association of IT Experts and Assessors (BISG e.V.). The independent experts at BISG e.V. assess products from qualified manufacturers for their quality, security and service characteristics.
Quality Management Certification to ISO 9001:2000
TeamViewer GmbH is one of the few providers on the market to operate a certified quality management system in accordance with ISO 9001. Our quality management is therefore based on internationally recognised standards.
Encryption
TeamViewer uses end-to-end encryption based on an RSA public/private key exchange and AES (256-bit) session encryption. This technology is also used in HTTPS/SSL and is considered completely secure by current technical standards. As the private key never leaves the client computer, this method technically ensures that intermediary computers on the internet cannot decrypt the data stream; this therefore also applies to the TeamViewer routing servers.
Access control
In addition to the automatically generated PartnerID, TeamViewer generates a dynamic session password which, by default, changes every time the programme is launched, thereby providing additional security against unauthorised access to the system. Important additional functions, such as file transfer, require further, manual confirmation from the user. Furthermore, it is generally not possible to control a computer without the user’s knowledge, as the user at the remote computer must be informed of any access for data protection reasons.
Code Signing
As an additional security feature, all our programs are signed using VeriSign code signing. This ensures that the software publisher is always reliably identifiable. Even the custom-built QuickSupport Custom Design Tools are dynamically signed during development.
